Move over SRE, we need PRE First

The Toyota Factory in San Antonio has a visitors center where they showcase the Toyota idea of the "Corporate Athlete." They have new employees work simple skill challenges like threading ropes through dowels in a certain pattern within 10 seconds, and give new employees paid time in the gym to work out to build their muscles to match the work.

Also, they pointed out that Toyota's perspective on robots was to use humans with robots, and to minimize the use of isolated robots.

Deming pointed out in the 80's that computers and robots can produce higher quality products, but at a higher cost than advanced quality frameworks like the TPS. Consider a low-end Tesla is $40K brand new vs. a low end Toyota at $20K brand new and that's what Deming was talking about.

The real secret to Toyota quality, and others who have matched them like Ford in the early 2000's and Hyunda in the decade after that is "Prevention over Inspection." This concept people talk about but don't quite understand. It's the same thing as the "Shift Left" movement in IT which is decades late. Deming taught Toyota how to think of every repeatable process step within a value stream as it's own system (System Thinking!) which has inputs, transformational throuhputs, and outputs. Each repeatable step requires it's own quality structure to be risk-managed, so that known past defects can be checked for and detected where they might re-appear. This is the true application of "Prevention over Inspection" and "Shift Left." When understood and applied correctly, the Hidden Factory of waste is detected at the point of entry and eliminated altogether.

There is lots of talk about SRE (Software Reliability Engineering) which also misses this point above about Prevention over Inspection. There are SRE platform apps today that show you problems after the fact--when you hit them, instead of helping you avoid them altogether. The only why to actually achieve SRE is through PRE (Process Reliability Engineering) which precedes SRE and will lead to high levels of SRE if done correctly.

Taken together, we call this SPRE, or Site and Process Reliability Engineering.  The Stable Framework will help you acheive SPRE.

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